12/11/2023 0 Comments Biff chip and kipper books levelsYou must return the products to us as soon as possible after informing us that the products are damaged or have been incorrectly supplied. If the products you receive are damaged or incorrectly supplied on delivery then you must note the details of any damage or error in supply on the delivery documentation or if you are unable to view the items on receipt, you must inform us (by post, phone or e-mail only) within the seven day period. Goods that by reason of their nature, cannot be returned - (Items such as underwear, where the 'hygiene patch' has been removed, or cosmetics where the seal has been broken).Īdditional cancellation terms: Where Additional Terms and Conditions of Sale are applicable to any product or service you have ordered from us, these may also govern your cancellation rights and you should review these carefully ĭamaged or incorrectly supplied products: You should check all products you receive against your order. The sale of customised goods or perishable goods, sealed audio or video recordings, or software, which has been opened. If you are considering cancelling or wish to cancel a product you have ordered from us, please be aware of the following terms that apply:Īpplicability of cancellation rights: Legal rights of cancellation under the Distance Selling Regulations available for UK or EU consumers do not apply to certain products and services. If you are a non-EU customer, please see our returns policy. For further information about your statutory rights, contact your local authority Trading Standards department or consumer advice center (for example the Citizen's Advice Bureau if you are in the UK). Refunds for orders cancelled under the provisions of the Consumer Protection (Distance Selling) Regulations will be processed in accordance with your legal rights. If you are a UK/EU consumer, you have the legal right, under the Consumer Protection (Distance Selling) Regulations 2000 to cancel your order within twenty eight (28) working days following your receipt of the goods or the date on which we begin provision of the services. Once you have enjoyed the stories in this collection, read on with the Stage 2 collection. All the stories feature much-loved characters and humorous illustrations, as well as tips for reading together and fun activities. 12 stories provide phonics-based reading practice, while 12 use everyday language to help broaden your child's wider reading experience. These 24 stories have been carefully levelled to support you and your child through the early stages of learning to read. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.Biff, Chip and Kipper (Stage 1 Read with Oxford for Age 3+ Children's Early Learning) 24 Books Collection Set By roderick hunt and alex brych The weight of any such item can be found on its detail page. Please also note that the shipping rates for many items we sell are weight-based. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. We can ship to virtually any address in the world. We'll notify you via e-mail of your refund once we've received and processed the returned item Shipping If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.) You may return most new, unopened items within 30 days of delivery for a full refund.
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